Effective Date: 15 April 2025
At Sysha, we are committed to delivering high-quality services and ensuring customer satisfaction. This Refund and Returns Policy outlines the conditions under which refunds may be issued for our digital services.
1. Digital Services
As we provide professional accounting, bookkeeping, business registration, financial advisory, and related digital services, these are not eligible for physical returns.
However, we do consider refund requests under specific conditions as described below.
2. Eligibility for Refunds
You may be eligible for a refund if:
- You cancel a service before any work has commenced
- We are unable to deliver the promised service due to internal limitations or unforeseen circumstances
- There has been a duplicate payment due to a technical error
- You have a valid dissatisfaction claim within the terms specified below
3. Non-Refundable Cases
We do not offer refunds for:
- Services already rendered or partially completed
- Delay or dissatisfaction caused by lack of documentation or non-cooperation from the client’s side
- Change of mind after the service has been initiated
- Custom or one-time advisory sessions that have already taken place
- Government fees, taxes, or third-party charges paid on your behalf
4. Requesting a Refund
To request a refund, please contact us within 7 days of payment at:
- Email: info@sysha.net
- Phone: +917065000379
- Subject line: Refund Request – [Your Name / Invoice Number]
Please include all relevant details such as the service name, date of purchase, reason for the request, and proof of payment.
5. Refund Processing
- Approved refunds will be processed within 7–10 business days
- Refunds will be made to the original payment method
- You will receive a confirmation email once the refund has been issued
6. Modification of Policy
We reserve the right to update or modify this Refund and Returns Policy at any time. Any changes will be posted on this page with the updated effective date.
7. Contact Us
If you have any questions regarding our Refund and Returns Policy, please reach out to us:
Sysha
Website: https://sysha.net
Email: info@sysha.net
Phone: +917065000379